Disney Cruise Character Call to Announce Trip

Are you looking for ways to surprise your kids with a Disney cruise call from a character?

Or maybe you just want to get your family super excited about your upcoming trip!

Either way, if you have a cruise booked with Disney Cruise Line, you definitely need to take advantage of the Disney cruise character phone call.

This call from one of your favorite Disney characters (including Mickey) is completely free for guests who have booked a cruise. Yes, it’s free!!

In this post, I will walk you through the simple steps of scheduling a character phone call from Disney Cruise Line.

You can also view my videos of actual character call recordings so you know exactly what to expect during your own character phone calls!

What is a Disney cruise character call?

If you have a reservation with Disney Cruise Line, you are able to receive two complimentary phone calls from select Disney characters. During these calls, the character you choose talks about how excited he is to see you on your upcoming Disney cruise.

Disney cruise ship with text overlay Scheduling a Disney Cruise Character Call

Depending on the character message you choose to receive, the character may also talk about your ship’s specific itinerary (ex. “Caribbean cruise”).

The Disney cruise character call is a great (and free) feature for DCL guests! You can also use the phone call to surprise your kids with their upcoming trip!

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printable cruise planner

Even if you don’t use the phone call to surprise your kids about your DCL vacation, it’s a great feature to use to get everyone extra excited for embarkation day.

How to Schedule the Disney Cruise Phone Call

When you are ready to schedule your character phone call, you need to log in to your Disney Cruise Line online account. You can find the official DCL website here.

If you don’t immediately see your reservation information, click on “Already Booked” in the menu. This will pull up your cruise information and itinerary.

Disney Cruise Navigator App character call

If you scroll all the way down, you will see a section called “Add More Magic.” One of the options under this heading is scheduling your character call. This link takes you to a page where you can choose the characters who will call you.

Normally, you would have two choices: a call from Goofy or a call from Mickey featuring Minnie Mouse.

If you are cruising on a Merrytime themed Disney cruise, you can see the additional option of a holiday message from Minnie and Mickey.

Disney Cruise Character Call Options on app

Even though you may have three options for character calls, you are still only permitted to receive two phone calls.

Videos of What the Disney Cruise Character Calls Say

For our Merrytime cruise, my daughter chose to first receive the holiday phone call from Mickey and Minnie. On this call, you are first asked to press 1 to start the message.

Then Mickey and Minnie have a conversation about giving gifts around the holiday season. They talk about how you were “gifted” a cruise, and then they discuss some of the fun activities offered on the Disney cruise ship.

Mickey and Minnie Holiday Disney Cruise Character Phone Call

We used our second phone call to receive a message from Goofy. In this message, Goofy talks about how he’s so excited for your cruise around the Caribbean. He then does a clumsy little dance before wrapping up the phone call.

Goofy Disney Cruise Phone Call

Both character messages are super cute and result in lots of excitement from those listening!

Character Call Not Working

I wanted to mention this in case someone is running into the same problem. Depending on where you reside, you may not be able to schedule an actual date and time for the Disney cruise character call.

The state where I live does not permit Disney Cruise Line to call me. If this is true of your state as well, DCL will give YOU a phone number to call instead.

You can call the special number and type in your specified code whenever you’re ready for the call to take place.

Disney Cruise Line app character call sign up

In addition, make sure you use the code that DCL sent you in your character call email confirmation.

After filling out the information to receive the character call, the Disney Cruise Line website may take you to a page with a different confirmation code.

This code did NOT work for either of my calls, though. Instead, I had to use the code that was provided in the confirmation email DCL sent.

Final Thoughts on Disney Character Calls

My six year old already knew that we had our cruise planned, so we didn’t use it to surprise our kids and announce our trip.

It’s still a really fun feature of sailing with Disney Cruise Line because it gets everyone so excited for your vacation.

I find that Goofy’s message, in particular, is good for this. He clearly talks about going on a cruise, and he’s pretty to the point when he speaks. Here are some additional ways to prepare for your upcoming cruise!

Did you announce your trip with a Disney Cruise Line character phone call?

Comment below and let me know how it went!

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